FAQ ABOUT

SHIPPING
LOCATIONS - POLICY - PROCEEDURE

1) SHIP FROM LOCATION

Smithville Flats, NY 13841 USA

2) SHIP TO LOCATIONS

Continental United States / Hawaii / Alaska
Mountain Fables does not ship to APO addresses or internationally at this time.

3) SHIPPING CHARGES

1) Buyer pays all shipping charges for purchases and returns.
All shipments must be shipped with tracking and insurance.

4) CARRIERS

1) Most packages will be shipped via Unites States Postal Service-Priority Flat Rate unless otherwise noted. Extra Large items will be shipped via USPS or through an appropriate private shipping company.

5) SHIPPING LIABILITY

1) Please confirm that all addresses are correct at time of purchase or when returning a package. Buyer will be liable for expenses incurred if packages are shipped with an incorrect address provided by the buyer.

6) SHIPPING TIME

1) Mountain Fables' goal is to ship the same day payment is received unless otherwise noted.... However, being in a rural area does present some special considerations in which case one to two days shipping is the goal. Considerations: 1)Weather 2) Our post office window closes at 12:00 pm EST so payment must be received by 10:00am of the day purchased for same day shipping.

7) SHIPMENT STATUS

1) You will receive an e-mail containing the tracking number once your shipment has been sent. Please be sure to inform Mountain Fables of any changes to the e-mail address used for communications about your purchases and returns.

8) THIRD PARTY SHIPMENTS

1) Item may be shipped to a third party upon request. You will receive an e-mail containing the tracking number once the shipment has been sent. The third party will also receive an e-mail at your request.

9) DAILY SHIPPING INFORMATION

Visit:
What's Happening on the Mountain Today?
for information which may effect your shipment status.